investigating — 15/05/2026 20:47:25
We are currently investigating an issue impacting Proton VPN desktop app users only on Windows 7. If you are affected and unable to establish a connection, setting up a manual WireGuard connection should work instead: https://protonvpn.com/support/wireguard-configurations
monitoring — 16/05/2026 10:45:13
The issue has been identified, and a fix has been implemented. We are monitoring the situation to ensure it is fully resolved.
resolved — 17/05/2026 01:36:54
The issue is completely resolved. There are no further problems on Windows 7.