Aug 2, 20:58 UTC
Resolved- The primary database is now restored. We will further investigate the original cause of the issue, and remediate the secondary database not taking over.
Aug 2, 19:57 UTC
Identified- The database has crashed and the secondary database did not fail over. We're waiting for the team member with the primary database encryption key to restart the primary server.
Aug 2, 18:13 UTC
Investigating- We're investigating the cause of the database issues.