Hey everyone,
Thank you to those who have already taken part in the PTE and shared your feedback!
While the announcement went live in Discord yesterday, we’re keen to action on your feedback around the timings of this first PTE session, and will now be extending it over the weekend.
The PTE servers will start to go offline, Monday, 24th of July, at 11am BST.
Patch 14.2 PTE Changelog
Changes- [Change] Changed the players movement speed back to the original values pre-Update 14.
- [Change] Removed the “Dive to Prone” feature.
General Bug Fixes- [Fix Submitted] Throwing a grenade has a chance of not being thrown
Your Feedback
We want to make sure that we can be flexible and adapt where necessary so that you can share your thoughts and feedback on the player speed within the PTE, as well as the speed in the live game, and hope that this extension will give you more time and freedom to take part.
What is a PTE, and what are they used for?
A PTE, or Public Testing Environment, allows us to trial and test fixes, feature changes, and new content, in order to obtain your feedback and explore actioning it before a patch or update is released.
Hell Let Loose has a Public Testing Environment as a separate application which you can either find in your Steam Library as Hell Let Loose (Public Testing) or by redownloading from the Steam store. Different from the main game application, your level is often set to max, so you are able to test out all weapons and loadouts without restrictions. You will not experience career progression, XP gain, or achievements in the Public Test Environment.
How often will a PTE take place?
We have recently adjusted our release schedule so that we can hold a PTE session in advance of each major update, so we can action your feedback prior to release.
Logging Data
We have restructured our PTE build process, and these sessions will be run on development servers so that we can enable logging to capture certain information about the success of fixes and better understand why players experience some issues.
Please note: Because PTEs are run on development servers that have logging activated, you will experience a slight decrease in performance.
How to share your feedback
To take part in PTE sessions, you will need to update and launch the Hell Let Loose (Public Testing) application from your Steam library and join one of the available servers.
For this session, we’re looking to streamline the collection of feedback, so that we can accurately capture your experience, and log both quantitative and qualitative data.
If you would like to submit feedback for this PTE, you have two forms available to you:
Feedback Form
Please use this form to share your feedback on the changes presented in the PTE:
https://forms.microsoft.com/e/MvkULvzPaU
Bug Reporting
Please use this form to note any bugs you encountered during the PTE session, including the grenade and loadout bugs:
https://forms.microsoft.com/e/8yKR0LPxZF
What are we looking for?
This PTE session aims to test some changes for the next game patch, Patch 14.2, and will help us determine a few things, including:
1). Movement Speed & Dive to Prone PreferenceWe want your feedback on player locomotion, with the removal of the recent speed change, as well as the removal of the dive to prone functionality.
2). Grenade Bug FixA fix is being submitted within the PTE branch that the team is hopeful has tackled the grenade bug. The team was able to create this issue in the Public Testing Environment build, fix it, and test it with positive results. We now want to stress-test this fix and monitor any potential wider impact.
3). Understanding Loadout Bug OccurrencesWe are keen to investigate this bug further, and with your input, alongside activating logging, we'll be looking to see if any instances of this particular bug occur and aim to learn more about how it happens. The PTE build process has been changed slightly for this session with a view to ruling out some potential causes. If it's not being seen, it will mean that we need to host another PTE at some point that specifically reduces loadout levels, so we can test for it again, or determine the way in which loadout progression works in future development.
What’s been reported so far?
Right now, we have started to get responses in from the community on their experience with the player speed which is now at the level it was pre-U14, as well as thoughts on the removal of dive to prone.
There have been some bugs reported, including:
- VoIP Disconnection, but can be resolved with a Reconnect
- Stuttering and FPS drops across some areas of the maps
- Guns fire automatically after switching back from a grenade throw. Pressing LMB to shoot cancels the firing, allowing you to use your gun as normal
- Redeploy timer reaching 0 and not deploying when clicking deploy between 2-1 seconds
Thank you
We appreciate players taking the time to join the PTE and submit feedback, we want to continue to make sure this is a process we follow throughout our future development.
